Did you know the Division of Health & Human Services conducts annual audits of all DWI service providers? DWI agencies must be in compliance with both state requirements and Federal regulations. Failure to do so will result in a suspended license or certification. Because we are committed to doing our best to serve you, we follow these guidelines to maintain professionalism, follow industry best practices, and provide better services.
AUDIT CHECKLIST
Here are a few items that DWI Service Providers must comply with:
- Agencies must have written policies and procedures for substance abuse services.
- There must be evidence that the provider has onsite access to the following resources:
a. NC MH/DD/SAS Laws
b. Rules for MH/DD/SAS Facilities and Services (APSM 30-1)
c. Diagnostic and Statistical Manual IV-TR of the APA (DSM-IV)
d. American Society of Addiction Medicine Patient Placement Criteria (ASAM, PPC 2R)
e. Confidentiality Rules (APSM 45-1)
f. Service Records Manual (APSM 45-2)
g. Client Rights Manual (APSM 95-2)
- Code of Conduct for Facilities Authorized to provide services to DWI offenders is posted throughout the facility.
- Provider has written policy prohibiting Re-disclosure for Inclusion in the Release of Information for records that are protected by Federal Confidentiality Rules which prohibits full disclosure unless permitted by the written consent of the person to whom it pertains or as otherwise permitted by 42 CFR Part 2.
- Provider has developed policies and procedures to ensure the privacy and security of service records including how information will be recorded, stored, retrieved and disseminated as well as natural disasters.
- Provider has implemented safeguards to ameliorate any potential loss or compromise to the integrity of pertinent clinical/service and non-clinical information [i.e., financial data, personnel records] necessary to document and support service delivery.
- Provider demonstrates an awareness of the required procedures in the event of facility closing, as evidenced by:
a. Written communication to the Office of DWI Services
b. Inform clients
c. Communicate with alternate agencies for transfer of records
- Assessments are performed by staff that is qualified as outlined in 10A NCAC and NCSAPPB for providers of substance abuse services.
- Treatment is provided by staff that is qualified as outlined in 10A NCAC and NCSAPPB for providers of substance abuse services.
- ADETS is provided by staff that is qualified as outlined in 10A NCAC and NCSAPPB for providers of substance abuse services.
… And the list goes on for 6 more pages. If we were to allow ourselves to be publicly audited by you, our clients and referral partners, we are happy to say that we would meet and exceed these state requirements. Even though it takes a considerable amount of time and resources to maintain these standards, we are happy to do it because making sure we run a professional practice is not about us. It is about you. Thank you for allowing us to serve you and for helping us maintain a standard of excellence in the DWI industry.